Why Bates Office?
Bates Office is a family-run business with a proud heritage. Our longstanding values are an instinctive part of our day-to-day operations. These values govern the way that we serve, think, and behave. Our four principles include acting with integrity and fairness, putting our customers first, providing competitive edge through innovation and creativity, and providing value for money. We change and adapt our solutions to meet our customers’ needs and seek innovative solutions to break into evolving markets.
One of our Managing Director’s favourite anecdotes is that if you take an office, turn it upside and give it a shake, everything that falls our is what we supply. We look after our customers’ ‘behind the scenes’ business requirements so that they can concentrate on the important stuff. Bates Office’s solutions foster and encourage productivity, interaction, and a positive, healthy working environment.
Bates Office are a company with a purpose beyond profit. We were one of the first independent dealers to achieve ISO 14001 for Environmental Management System, pathing the way for our Green Initiative scheme and sustainability initiatives. Our CSR initiatives are part of our heritage and, as a business, we have always considered the legacy we might leave. As positive agents for change, we are proactively contributing to a thriving planet, collaborative communities and relieving social injustices. Working with Bates, our customers know that they are purchasing intuitively, sensibly, and sustainability. We work with our customers to ensure that their CSR objectives are met and exceeded.
As an independent dealer, Bates Office takes charge of the whole chain. From procurement to delivery and after-sales support, we are there for our customers throughout the whole process. Everything we do is in-house and, therefore, our customers experience the very highest of quality and service standards.
- Proactive account management
- Friendly and efficient customer service team
- Demonstrable sustainability initiatives
- Carbon capture and offsetting
- In-house logistics
- 250,000 square feet of warehousing space
- Over 6000 stocked items
- Free delivery
- Flexible and innovative solutions