Returns Policy

If you are not completely satisfied with the item(s) you have received and would like to return or exchange any products purchased, you must notify us within 14 days of receipt by telephone or email. The item(s) must be in a resalable condition and in its original packaging. Some items are liable to incur a restocking fee.

Please contact our customer service team on 01322 550 167 for more details.

 

Faulty and damaged goods

If you wish to report a product because it is damaged on arrival or faulty call 01322 550 167 or email sales@batesoffice.co.uk within 3 working days of delivery.